Returns & Exchanges
At Sculpfun, we want you to be completely satisfied with your laser engraving equipment. If your purchase doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack the laser engraver and all original accessories in their original packaging to ensure the product is protected during transit.
- 3.Ship the Item
Affix the provided shipping label and drop off the package at an authorized courier location, keeping your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5-7 business days.